Put the Relationship back in CRM
CRMs weren’t made with outside sales teams in mind.
And so, they don’t do what they were designed to do for outside sales: manage customer relationships.
Map My Customers is a map-based CRM where outside sales teams look at their territory how they want to: on a map. Because it’s built with the outside rep in mind, reps use it.
Meaning, it actually manages customer relationships.
“CRMs are great, but the problem is they’re built for managers down.
The most important thing with any CRM is sales rep adoption.
We use Map My Customers and it feels like it’s built sales rep up.”
– Kevin Dunbrack, Chief Operations Officer
Build more customer relationships
Sales reps don’t need lists, spreadsheets and seven different apps to do their job. That’s an administrative nightmare.
They need to see their week planned in one app, on a map in 60 seconds or less.
With Map My Customers, reps get a complete view of their accounts based on deal stage, Tiers, cadences and more.
Reps who use Map My Customer consistently reduce admin time by 50%+, so they can do more of what they do best: build customer relationships.
Foster relationships with your reps
No sales leader is a sales leader because they love to manage people. They want to lead and coach people. And most CRMs don’t help sales leaders be better leaders.
Map My Customers gives sales leaders the tools they need to:
- Send coaching tips in real-time
- Assess the amount and type of visits across reps and correlate that to revenue
- Get reps in front of more decision makers
- Track individual rep KPIs and goals in a single place
So, reps don’t feel micromanaged, or worse, abandoned. And sales leaders feel like they can help their reps reach their goals and earn more money.
Find more opportunities for your sales team
Relationship-building doesn’t have to stop at managing your current book of business. You need to help your team create more relationships with the right companies.
Map My Customers equips outside sales teams to find quality leads, book new appointments and add these opportunities to their day in minutes. Search, vet and build new customer relationships in a few touches.
However you choose to prospect, Map My Customers helps get your foot in the door.
Support your sales team with the right CRM provider
Our relationship doesn’t end with your signature on the dotted line. Our Customer Success team handles data transfer, account set-up, training and continued success.
Unlike other CRM providers, we help set-up your integrations and build your account. We also share best practices for a CRM implementation and hold regular Office Hours to skill-up your team throughout your CRM journey.
Now, that’s relationship management.
See how one automotive part distributor revamped their outside sales team with Map My Customers
%
Rep adoption
Activities logged per month
Leads added last month
See how better relationships means more revenue
After 3 months of use, we’ve seen companies achieve up to a 40% increase in revenue