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PROFESSIONAL SERVICES

Get hands-on guidance from our experts

Our experienced client services team can help your organization get the most out of Map My Customers (and your tech stack as a whole)

Onboarding

Training

Data Services

LIMITED TIME OFFER

When you book 3 Flex Hours with our client services team, get 2 FREE

Flex Hours are the best way to build customized, hands-on consulting programs for training, data services and change management. Our team of CRM experts can connect Map My Customers to your unique business model.

Book Now

Sessions must be scheduled for 2020

We know tech adoption is a challenge for sales teams

Statistics are sourced from surveys conducted by CSO Insights and Really Simple Systems

  • 1

    Introduction and Evaluation

    We’ll start by determining the best program for you based on your team’s needs, CRM sophistication and budget

  • 2

    Proposal and Adjustment Period

    Then, we’ll create a proposal, timeline and mutual action plan to meet your goals for adoption and efficiency

  • 3

    Account Setup

    Once we get your data we’ll set up your account through data import or an integration of your choice

  • 4

    Training Period

    We’ll schedule sessions for both reps and managers to learn app functionality and best practices for success

  • 5

    Conclusion and Evaluation

    After completion of the program, your team will hit the ground running and we'll help you set long term goals

ONBOARDING

Organizations that complete our onboarding program see adoption rates at or above 90%

Each onboarding program follows a timeline based on mutual action and collaboration between our team and yours — meaning you’ll be set up for longterm success

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Which package is right for you?

Choose between our structured plan or a more tailored, white-glove onboarding experience

For those with CRM experience

Basic Package

Our experts will evaluate your sales process and design an onboarding plan to get you up and running

Includes 10-15 hours of remote training and setup across a 45-day onboarding period

Set up & import assistance

Basic rep and manager training

Resources for your CRM admin

For those wanting hands-on help

Premium Package

Get everything in our Basic Package, plus significantly more one-on-one guidance with a CRM Specialist

Includes 18+ hours of remote training and setup across a 90-day onboarding period

Data cleaning assistance

Long term goal setting

On-call technical assistance

LIMITED TIME OFFER - BUY 3 GET 2 FREE

Build your own custom consulting experience

We go beyond onboarding services — try out personalized consulting for help beyond the initial ramp time

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INTRODUCING FLEX HOURS

Augment your team’s
Map My Customers Experience

Whether you’re looking for extra manpower or to build a custom program — we can help. Purchase hands-on assistance, feature training and data cleaning services (or anything else we can help you with) by the hour

What can we do with Flex Hours?

Team Training

Enable your reps by scheduling curated training hours to explain features and walk through best practices

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Manager Training

Equip your leaders with the tools and strategies to manage a team using Map My Customers

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Data Cleaning

Bring efficiency to your team with standardized, accurate and duplicate-free data

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Custom Reporting

Understand and measure ROI and adoption — we can pull, process, and explain your analytics

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Let's build your custom program

Sessions booked for 2020 are eligible for our limited time offer: Buy 3 Hours, Get 2 Free

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ON-SITE TRAINING AVAILABLE

Invite our client services team to train your team face-to-face

We know salespeople learn best in human environments. Bring MMC to your next regional or national meeting to accelerate adoption and get them excited to increase their efficiency

COVID-19 Disclaimer: On-Site training may not be available in your area, and any face-to-face events will require masks, social distancing restrictions and compliance with state and local regulation

Inquire