Sales reps and customer support agents actually have much more in common than many may think. They shouldn’t be fully separated apart as two autonomous...
The Relationship Between Sales and Customer Support
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Top Strategies to Increase Customer Retention as a Sales Rep
You know the statistic: it can be up to 25 times more expensive to get a new customer than retain an existing one. But that’s not the only benefit....
5 Ways to Use Sales Analytics to Increase Customer Retention
Your most valuable kinds of customers are the ones you keep. Your most dangerous customers are the ones you lose. It’s been proven time and time again:...
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